在線培訓課程

在線培訓課程

With more than 75 years of experience at one of the busiest airport hubs in the world, we have our own training courses covering airport ground operations and management-related topics.

Mezies CNAC Aviation Academy (MCAA) and Airport College International Ltd. (AC)'s collaboration offers a comprehensive online training service covering safety, security, and service topics for airlines, airport ground handling agents, and logistics providers. Read more about our partnership here.

With this training service, clients can efficiently and flexibly train their staff while maintaining the competencies required by airlines and regulatory authorities. By adopting online eLearning training, you can save up to 80% in training costs while ensuring that your workforce remains competent according to international aviation training standards set by IATA, ICAO, FAA, and EASA. For individuals online training offers new career possibilities in aviation sector.

01

旅客服務 Passenger Service

Passenger Services
機場簡介 - 線上課程
機場介紹課程旨在為參與者提供關於機場各個重要領域的概述。
Course Outline
The Introduction to the Airport course has been designed to give the participants an overview about essential areas of an airport to obtain a “big picture” about the different stakeholder involved and the fundamental elements of airport infrastructure and operations.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Passenger Services
申根區旅遊證件 - 線上課程
涵蓋前往歐洲聯盟申根區旅客的文件檢查和簽證要求的規定。
Course Outline
Schengen Area, signifies a zone where 26 European countries apply common rules for people entering the area, including rules on document checks and visa requirements. Airlines are responsible for ensuring that the passengers they carry have all required travel documents in place to enter the Schengen area. However, many passengers that intend to access the Schengen area are still using improper or invalid travel documentation.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Passenger Services
具威脅性客戶 - 線上課程
此網上課程幫助識別潛在干擾情況的早期跡象，以及如何處理這些具有挑戰性的客戶服務情況。
Course Outline
Incidents involving unruly passengers are an ongoing concern for airlines. They are happening in all parts of the world and in all classes of travel. And the fallout from each incident cuts across many aviation sectors, including safety, security, legal and flight operations. There are different guidance and specifications related to company policy, procedures, and training. This eLearning course helps to identify early signals of potential disruptive situations and how to handle these challenging customer serviced situations.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Passenger Services
乘客處理 - 線上課程
學員在該課程可獲得處理乘客標準和要求相關的知識、理解和技能。
Course Outline
This course is designed for personnel to gain relevant knowledge, understanding and practical skills for passenger handling standards and requirements. The course content is in line with IATA’s Airport Handling Manual (AHM) and Ground Operations Manual (IGOM) requirements.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
下載課程大綱立即注冊了解更多

Passenger Services
傳染病 - 線上課程
本課程提供有關嚴重傳染病（例如 COVID-19）的基本信息。
Course Outline
This course provides basic information about serious infectious diseases (e.g. COVID-19). The course is designed for airlines and ground handling agent’s personnel to gain relevant knowledge, understanding and best practices in the event of public health emergencies. The course content is based on WHO, EASA, FAA and IATA guidelines, recommendations, and regulations available as of April 2020.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
下載課程大綱立即注冊了解更多

Passenger Services
航空安全意識 - 線上課程
本課程旨在提供有關如何管理和理解航空安全威脅與風險的信息和技能。
Course Outline
Compliance with regulations and guidelines plays a critical role in the security of the aviation system. Therefore, it is important that employees working for airlines, ground handling or other aviation related companies understand threats and risks to aviation security.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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02

停機坪服務 Ramp Services

Ramp Services
集裝箱 (ULD) 檢查虛擬現實培訓線上課程
學員會通過虛擬現實（VR）這個安全和真實的環境中練習檢查載貨集裝箱技巧。
Course Outline
Accessing real aviation equipment, such as Aircraft, ULDs and GSE, in hands-on training is often costly and difficult. In Virtual Reality (VR) trainees can practice skills in a safe and realistic environment. Some of the drills may consist of situations or incidents which are not possible to practice in real life.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
下載課程大綱立即注冊了解更多

Ramp Services
飛行前檢查虛擬現實培訓線上課程
在虛擬現實（VR）中，學員可以在安全和真實的環境中練習檢查飛機適航性的技能。
Course Outline
Accessing real aviation equipment, such as Aircraft, ULDs and GSE, in hands-on training is often costly and difficult. In Virtual Reality (VR) trainees can practice skills in a safe and realistic environment. Some of the drills may consist of situations or incidents which are not possible to practice in real life.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
下載課程大綱立即注冊了解更多

Ramp Services
客艙貨物 - 線上課程
涵蓋了飛機制造商和航空管理機構於飛機客艙內運輸貨物的專業指導方針。
Course Outline
When coronavirus (COVID-19) pandemic hit the world, a huge number of passenger flights were cancelled, and air cargo capacity was significantly reduced. Airlines found viable solutions together with the aircraft manufacturers and aviation authorities to use passenger aircraft cabin for cargo. This training course is based on EASA, FAA and IATA guidelines, recommendations, and regulations available as of May 2020.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
下載課程大綱立即注冊了解更多

Ramp Services
地勤支援設備 (GSE) 運作 - 線上課程
本培訓課程概述了在維修飛機時操作地勤支援設備服務（GSE）的安全要求。
Course Outline
This training course gives an overview of the safety requirements for operating Ground Service Equipment (GSE) while servicing aircraft. Participants will learn how to verify the safety and serviceability of GSE and how to operate GSE around aircraft to prevent costly ground damage to equipment and aircraft.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Ramp Services
飛機除冰理論 - 線上課程
課程目標為提供關操作和控制飛機除冰/防冰程序的理論。
Course Outline
This course is designed for personnel to gain relevant knowledge of international requirements and recommendations for De-Icing/Anti-Icing aircraft on the ground. The objective of this course is to provide theoretical background to operate and control aircraft de-/anti-icing procedures.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Ramp Services
飛機離到場作業調度 - 線上課程
本課程旨在幫助工作人員獲得與飛機離到場作業調度標准和程序相關的知識和理解。
Course Outline
This course is designed for personnel to gain relevant knowledge and understanding of aircraft turnaround standards and procedures. The course content is in line with the training requirements outlined by the IATA Airport Handling Manual (AHM) and IATA Ground Operation Manual (IGOM).
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Ramp Services
安全管理系統 (SMS) 簡介 - 線上課程
本培訓確保整個組織理解安全管理系統 (SMS) 的含義、各自的角色，以及個人行動如何為公司的安全工作作出貢獻。
Course Outline
All organisations that operate in an airside environment should have Safety Management System. The safety management system training is a must to ensure that entire organisation understands what SMS means, what is their role, and how individual actions contribute to the company’s safety work.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Ramp Services
人為因素 - 線上課程
該課程為參與者提供人為因素的基本概念及提升其人為表現對安全影響的意識。
Course Outline
People play a central role in airport activities. They do a wide variety of jobs necessary for safe and efficient operations. 80% of apron accidents and incidents involve some type of human error or violation of company policies, processes, or procedures. This online course provides participants with an introduction to the concept of human factors and helps them increase their awareness of the impact of human performance on safety.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Ramp Services
機場禁區安全 - 線上課程
本課程旨在幫助工作人員獲得與國際機場禁區安全標准和要求相關的知識、理解和實踐技能。
Course Outline
This course is designed for personnel to gain relevant knowledge, understanding and practical skills for international airside safety standards and requirements. The course content is in line with IATA’s Airport Handling Manual (AHM) and Ground Operations Manual (IGOM) requirements.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
下載課程大綱立即注冊了解更多

Ramp Services
停機坪操作 - 線上課程
本課程旨在幫助工作人員獲得與國際停機坪服務的操作標准和程序相關的知識和理解。
Course Outline
This course is designed for personnel to gain relevant knowledge and understanding of international ramp handling standards and procedures. This course is designed according to the training requirements outlined by the IATA Airport Handling manual (AHM) and IATA Ground Operation Manual (IGOM).
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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03

物流 Logistics

Logistics
物流駕駛員藥品貨物處理 - 線上課程

本藥物運輸培訓課程是專門為物流人員（如：司機）而設，旨在提供相關的專業知識及要求。

Course Outline
Managing the transportation of temperature sensitive pharmaceuticals is a logistical challenge, and employees need to be ready at all organisational levels. This pharmaceutical training course for drivers is designed to cover the knowledge requirements of logistics staff, such as drivers. The course content fully complies with the Guidelines on Good Distribution Practice (GDP) of Medicinal Products and IATA Perishable Cargo Regulations Chapter 17 - Air Transport Logistics for Time and Temperature-Sensitive Healthcare products.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Logistics
物流認可經濟營運商 - 線上課程

本課程是根據AEO（認可經濟營運商）概念設計的，這是世界海關組織（WCO）安全框架中的主要組成部分之一。

Course Outline
AEO (Authorised Economic Operator) is part of World Customs Organisation’s (WCO) standards to secure and facilitate global trade. This course is designed according to the AEO concept, which is one of the main building blocks within the WCO SAFE Framework of Standards (SAFE).
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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04

空運貨物 Air Cargo

Air Cargo Terminals
貨物裝卸 - 線上課程
機場介紹課程旨在為參與者提供關於機場各個重要領域的概述。
Course Outline
This course is designed for personnel to gain relevant knowledge and understanding of international cargo handling standards and procedures. This course is designed according to the training requirements outlined by the IATA Cargo Handling Manual (ICHM), IATA ULD Regulations (ULDR) and IATA Airport Handling manual (AHM).
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Air Cargo Terminals
空運基礎課程 - 線上課程
空運基礎課程為參與者提供關於空運貨物的概述。
Course Outline
The Air Cargo Basics course has been designed to give the participants an overview about air cargo to obtain a “big picture” about the different stakeholder involved and the fundamental elements of air cargo operations.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
下載課程大綱立即注冊了解更多

Air Cargo Terminals
集裝板檢查虛擬現實培訓線上課程
在虛擬現實（VR）中，學員可以在安全和真實的環境中練習檢查集裝板的技能。
Course Outline
Accessing real aviation equipment, such as Aircraft, ULDs and GSE, in hands-on training is often costly and difficult. In Virtual Reality (VR) trainees can practice skills in a safe and realistic environment. Some of the drills may consist of situations or incidents which are not possible to practice in real life.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
下載課程大綱立即注冊了解更多

Air Cargo Terminals
活體動物運輸規定 (LAR) - 線上課程
本課程旨在介紹國際航空運輸協會（IATA）的活體動物運輸規定（LAR）。
Course Outline
There are many reasons why people transport live animals. The animals may be personal pets, assistance dogs, sporting animals, animals for breeding, zoological animals and species being transported for reasons of science, etc. This course is designed according to the IATA Live Animals Regulations (LAR).
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Air Cargo Terminals
醫藥貨物 - 線上課程
本課程旨在幫助工作人員獲得與處理藥物及時間和溫度敏感醫療產品相關的知識、理解和技能。
Course Outline
Each successfully transported pharma product improves someone’s quality of life. The course is designed for personnel to gain relevant knowledge, understanding and practical skills for Pharmaceutical and Time and Temperature-Sensitive Healthcare products handling. The course content complies with the Guidelines on Good Distribution Practice (GDP) of Medicinal Products and IATA Temperature Control Regulations (10th edition) Chapter 17 – Air Transport Logistics for Time and Temperature Sensitive Healthcare Products.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Air Cargo Terminals
易腐貨物裝卸 (PCR) - 線上課程
如何確保易腐產品及時、安全地送達客戶手中。
Course Outline
Perishable goods are growing segments of air cargo and we need to ensure that products will reach the customer on-time, and in sound condition. Shipment’s quality requires specific equipment, storage facilities, harmonised handling procedures and, proper training for all employees in transportation chain.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Air Cargo Terminals
網絡安全 - 線上課程
網絡安全綫上課程培訓課程旨在幫助人員獲得相關知識和提供實用技能，以避免信息安全錯誤。
Course Outline
According to studies employees often do not see themselves as part of the company’s information security efforts and therefore take actions that ignore company’s security interest. Employee behaviour play a central role on information security in organisations and security culture needs to be improved continuously.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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Air Cargo Terminals
ULD操作 - 線上課程
本課程是根據國際航空運輸協 (IATA) ULD小組所列出的培訓要求及IATA載具管理規定 (ULDR) 設計的。
Course Outline
The IATA has developed ULD Regulations (ULDR) for standards and procedures concerning the specifications, handling, restraint and maintenance of ULDs for operational personnel.
本課程是與 Airport College International Ltd.合作開發，請按以下按鈕閱讀更多資訊。
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